30-Day Satisfaction Guarantee

 At Panacea, we’re committed to your satisfaction. If you’re not completely satisfied with your first-time purchase, we offer a 30-day satisfaction guarantee. We recommend giving the product a fair try for at least two weeks. No need to return the item (s), but we may request pictures for quality assurance purposes. If you find the product does not meet your expectations, simply request a refund or credit on our Contact form.

Damaged Products

Upon receiving your order, we kindly ask you to inspect it for any damage. If you notice any shipping damage, please report it to us within 48 hours. We’re here to assist you – just contact us.

Shipping Policy

For your convenience, we utilize trusted shipping carriers such as USPS, UPS, FedEx, or DHL for our deliveries. Please be aware that certain products may have regional restrictions and international shipping options are unavailable at this time. For U.S. shipments, you can typically expect delivery within 7-10 business days. If you require further assistance or have any questions, please Contact Us.

At Panacea we aim to provide you with the highest level of service. If you have any questions or concerns, please do not hesitate to reach out to us, and our dedicated team will be happy to assist you.